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FOR MORE INFORMATION

800-643-3779

Customer care representatives are standing by

to provide personal service, answer questions, or help with bookings

8 AM - 6 PM April - September

8:30 AM - 4:30PM October -March

REMINDERS

  • Reservations: Reservations are always recommended to guarantee space aboard the vessel. Particularly during peak season, vessels are frequently sold out.
  • Check-in Times: Due to security procedures in an active port, check-in begins 1 hour prior to departure. Reservation may be forfeited if check-in is not completed 30 minutes prior to the scheduled departure.
  • Charges and Cancellation Fees: Credit cards charged at time of booking. Upon cancellation of a journey, a non-refundable $5.00 cancellation fee will be imposed. No fees are charged if booking is immediately rescheduled.  Please have vehicle length, number of passengers, and credit card ready when booking.
  • Expirations: Ferry tickets are valid for two years from date of purchase. Tickets purchased as part of a promotional package may have different expiration dates.
  • Group Bookings: All buses and other groups require reservations. Please call for group rates.
  • Required Travel Identification: Photo ID required for drivers and foot passengers over age 14.  Foreign travelers must present a valid passport. 
  • Age Restrictions:  Children under age 14 must be accompanied by a full are adult passenger.
  • Pets: Pets are permitted on the ferry, but must stay on outside decks or in vehicles. They are not allowed inside the cabin.   
  • Additional Fees: The DRBA reserves the right to change fares. On rare occasions, upon check-in, the prevailing rate applies, which may result in an increase over fares published at the time of booking. For instance, if you book one way during off-peak and a return during peak, each fare will be billed at the appropriate published rate. When applicable, a fuel surcharge may be in effect. 
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Group Discounts

Groups Always Welcome!

Have a group, team or troop with an activity on the other side of the bay?  Take the ferry to relax and build team spirit while traveling to your next sports match, convention or special event.

Call: 1-800-643-3779

And ask about our group discounts

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