Travel Stories: a Cape May-Lewes Adventure

A Trip for the Books! 

Although one might not realize it at first glance, the Cape May-Lewes Ferry serves as a melting pot of travelers, adventurers, and folks from all walks of life. With hundreds of thousands of passengers sailing annually, each individual is on a unique journey and has their own purpose for riding the Ferry. Christy Carlson, a recent ferry passenger, happily shared her family’s experience travelling with the Cape May Lewes Ferry.
 
Image from Carlson-Muldowney party, four people posing

Christy’s party included four people – herself, her son Erik, Jillian, Erik’s girlfriend, and Jillian’s mother, Nancy. Erik and Jillian, both 21 and special needs, have been dating for 5 years. Kicking their trip off, the group visited Erik’s grandmother in York, PA. While in town, they were able to do some shopping and even spent some time at the York State Fair.

The second leg of their jaunt led them right to our backyard! Both of Jillian’s grandmothers reside in Lewes, so the four had the opportunity to explore our favorite waterfront town. While in Lewes, they did it all. Stopping at the beach at Cape Henlopen State Park, fishing on the bay, and thrifting are just some of the activities the gang got up to. Prior to this experience, Erik and Christy had never been to Lewes.

 
Erik and Grandma Joan in Lewes

After spending two days in Lewes, it was time to cross the Delaware Bay and head into Cape May! The Carlson family has roots in Cape May, as Christy grew up with her grandparents living in Wildwood Crest – “We have a picture of my dad watching the ferry as it was being built,” she shared. The last time Christy rode the Ferry was over 30 years ago, around when she was in college. Jill had been on the Ferry once before, but this trip would be Erik’s first time. Erik, who has autism, loves all transportation modes, so he was especially excited to experience the Ferry.

“Visiting Lewes was a really great experience, it was a treat to go!”

While at the Lewes terminal, the party of four sat down for a bite to eat at Grain on the Rocks. Seated outside on the deck, they were able to watch the Ferry arrive and depart – which is always one of the top terminal sights to see! Live music was taking place on the lawn, adding to the atmosphere. Before leaving, they made sure to explore the rest of the terminal and stopped at the gift shop.

 
Erik and Jill at the Cape May terminal

The trip was nothing but smooth sailing. On board, the party was able to chat it up with passengers and crew, leaving them impressed with the variety of people cruising the bay alongside them. Families and travelers of all shapes and sizes can be found aboard the vessel at any given time; the group recalled meeting a special needs woman whom they were able to connect with during the crossing. Upon arriving in Cape May, Jill and Erik had the opportunity to reconnect with a former aide from their high school days.

“Everyone knows how great the Ferry is, it’s really something special.”

After sharing her family’s story, Christy expressed her appreciation for the Cape May-Lewes Ferry, emphasizing that one trip aboard the Ferry is more than just that – one crossing will leave you with a handful of stories, laughs, and new friends from all corners of the world. Because of this, the Cape May-Lewes Ferry is much more than a mode of transportation; it serves as an asset to the surrounding communities. “It’s time to rediscover the Ferry, to show the next generation what it’s all about!” exclaimed Christy.

 
Erik and Jill aboard the Ferry

Erik’s first Ferry ride was a success, and the group had an overall awesome time. The four did the Delaware bay the best way: visiting loved ones, exploring Cape May and Lewes, and sailing aboard the Ferry shapes up to be the perfect getaway. Thanks to Christy, Erik, Jill, and Nancy for traveling with the Cape May-Lewes Ferry!

Ready To Sail?

Ferry Passengers Ashore!

Ferry Travelers Love Beach Life

For Shore Towns in South Jersey, the amount of time and dollars visitors spend in local areas is a large part of their bread and butter. Each town knows when it’s had a good year or bad year, but not always why. In bad years, when there’s a hurricane or weather event, the effect on tourism spending is quickly recognized. Similarly, the effects of  COVID on the traveling public was immediate, devastating and easy to track.

Ironically, it’s in the good years, that it’s more difficult to determine the effects any one program or service has on the economy of an area. To help, planners at all levels — federal to local — increasingly use economic tools that integrate data from multiple sources. These models determine the value of investing in various projects from road development to grants for specialty industry and career development.

Because the Cape May-Lewes Ferry is not funded by public monies, it is not included in state and regional studies. So, in 2019, with lots of new capital projects on the horizon for the Ferry including a new Marine Master Plan, the DRBA engaged an economics consulting team to gain important information in support on ongoing economic development projects. The study found that for every $1 the DRBA invests in the Ferry operation, $20 of value is received in wages, affiliated jobs and business growth in the communities closest to the Ferry. For more on study finding details click the button below.

Passengers Stay Largely Local

In addition to the economics study, for the past several years, the marketing team at the Cape May-Lewes Ferry has been conducting monthly market research surveys of ferry passengers to learn more about where they are going after they get off the ferry. When reservations are made limited data is collected on passengers — whatever is necessary to complete a reservation, but not enough to assist in marketing efforts. In order to determine where to best advertise for future passengers and what marketing partnerships might make the most sense to provide best customer travel packages, the marketing team needed to know where people were going and what they liked to do.

The most interesting finding: Even though passengers travel as far as Canada to Florida, the vast majority leave from their homes in the mid-Atlantic and take the Ferry for vacations close to the Delaware Bay!

Top Three Destinations

For all  passengers, regardless of the time of year the top three destinations are:

  1. Cape May
  2. Lewes
  3. Rehoboth/Dewey Beach

The #4 destination varies by season with The Wildwoods taking the spot in the warmer months and Atlantic City consistently in the #4 spot in the winter and colder months.

In terms of numbers, that means that in a typical year, the Ferry brings more than 137,000 people to Cape May, 92,000 people to Lewes, 88,500 to Rehoboth/Dewey, 45,500 to Atlantic City and 44,369 to The Wildwoods. This does not include people who also stop in those towns for quick stops while passing through to destinations farther north or south.

In addition to our local hotspots, southbound passengers frequently cited Fenwick Island, Ocean City MD, Virginia Beach, Assateague and Chincoteague as top destinations. Northbound passengers said Downbeach, Brigantine, LBI, Manahawkin and other Jersey Shore points were top places visited.

Research Continues

This is the second in a series of reports we hope to issue this year on travel information supplied by ferry passengers, with the first on the topline findings of the economic report. Future reports will highlight specific attractions passengers like to visit, and estimates on how they say they sped their tourism dollars.

In June 2021, market research studies will again be conducted with new questions about passenger travel plans and desires for Ferry services. In addition, we are planning to update data on our Ferry services relative to other ferry systems in the U.S. and learn more about how we stack up against other ferry systems in terms of economic value provided to our service area.

This type of research works best with several years of data to allow for trend analysis and year over year comparisons.

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